Technical Questions

What is included in the standard support package?

The standard support package includes customer support via email.

Which training solutions do you offer?

We are continuously posting new instructional videos on our Youtube channel and provide a detailed user manual. Upon request, we also offer instructor-led, on-site training courses.

How can I request an on-site training?

Please reach out to us via our message board or via email at support@nubigon.com. We will get in touch with you as soon as we can!

Are there any software updates?

NUBIGON continues to evolve via frequent and significant updates. If you are after new features, ever improving usability and the latest innovations in AEC, you will receive all the latest software updates as long as you are a monthly or yearly subscriber.

If you paid for lifetime NUBIGON license, with a maintenance fee of 1000€ per year, you will receive all the updates.

What are recommended system specifications of NUBIGON?

Recommended system specifications of NUBIGON are below:

  • OS: Windows 7 64-bit and up
  • Processor: 3.0 gigahertz (GHz) or faster 64-bit (x64) CPU
  • Memory: 16 GB or more RAM
  • Graphics: OpenGL 4.4 capable NVIDIA graphics card with 4 GB or greater graphics memory

What are minimum system requirements of NUBIGON?

Minimum system requirements of NUBIGON are below:

  • OS: Windows 7 64-bit
  • Processor: 2.0 gigahertz (GHz) 64-bit (x64) CPU
  • Memory: 4 GB RA
  • Graphics: OpenGL 4.3 capable NVIDIA graphics card with 1 GB graphics memory