| Problem | Solution |
| Octree generation failed. | |
| Error opening meta file for writing Writing meta-file failed | You may receive this message when antivirus software packages block the operations of NUBIGON while opening point clouds for the first time. We experienced this issue with the Avast antivirus software. We recommend whitelisting our software to resolve the issue. |
| Warning: Node filename exceeded the maximum allowed length. | It typically indicates that the dataset has (1) outliers far away from the rest of the dataset or (2) a lot of duplicate points. To fix the first issue, please apply a bounding box cleaning in your registration software before opening the point cloud in NUBIGON. To resolve the second issue, simply leave Remove duplicates in the Octree Generation Settings dialogue checked. |
| It appears that you haven’t been granted permission to create default project C:/(…) Your administrator will need to grant you access. | You may receive this message when some antivirus software packages block the operations of NUBIGON while creating a default project folder. We recommend whitelisting our software to resolve the issue. |
| Error in GLShader::compileSourceCode | Please verify that your system meets the minimum system requirements and that your graphic driver is up-to-date. |